Responsible Gaming

Our commitment to responsible gaming

Evobet is dedicated to responsible gaming as a core component of consumer protection and social responsibility. Gambling should be entertainment; it is not a source of income. We provide tools and support to help players stay in control and to seek help if needed.

Personal limits

Evobet offers Personal Limits to help you manage your gambling activity. You can set limits on deposits, losses, wagers, session time, and overall account activity. Limits can be adjusted at any time. Decreasing a limit takes effect immediately. Increasing a limit requires a verification step and the previous limit must have expired before the new limit applies to avoid impulsive adjustments.

• Deposit limit: per day, per week, or per month. Decreases apply immediately; increases require confirmation and the previous limit expiry.
• Loss limit: per day, per week, or per month. The loss is calculated from the initial deposit; winnings do not reset the initial basis. Example: with a 50 unit initial deposit and a 10 unit loss limit, you may still lose beyond 10 of the deposited funds if you win and continue playing.
• Wager limit: per day, per week, or per month.
• Session limit: time in minutes per session.

Cooling-off and self-exclusion

Cooling-off and self-exclusion are voluntary tools to help you take a break from gambling. A cooling-off period disables deposits and promotional offers for the defined period and allows withdrawal of funds during the period. After expiration, access is reactivated automatically. Self-exclusion disables the account for the selected period or indefinitely and blocks deposits, withdrawals, and promotional offers. After the period ends, the account is automatically reactivated; for indefinite self-exclusion you must contact support to lift the restriction.

Reality check

Reality check prompts appear at regular intervals to remind you of how much you have spent. The prompts are hourly during play and show cumulative spend, time spent, and the number of active games. You may adjust or disable these reminders in settings if desired.

Age verification and safeguarding

Evobet requires all players to be at least 18 years old. The platform conducts identity verification checks during or after registration and may suspend access if age cannot be confirmed. If under 18 is detected, winnings may be frozen and the account can be reported to authorities. Parents should employ appropriate controls to limit children's access to the internet and to gaming sites. Parental control software may be used; Evobet will cooperate with authorities as required by law.

Getting help and support

For questions about responsible gaming or to set up limits, contact Evobet support. Our team responds promptly, with 24/7 availability. You can initiate withdrawal of remaining funds during self-exclusion periods, and our team will guide you through the process.

• Support contact: [email protected]

External help resources

If you seek independent support, consider organizations such as Gamblers Anonymous, Gambling Therapy, and other responsible gaming initiatives. These resources provide confidential advice and treatment options. If you or someone you know is affected by problem gambling, please reach out to the appropriate organization for assistance.